Success is never accidental. Expect the unexpected & be the unexpected.

Careers

We're always on the lookout for talented, passionate and thoughtful people to join our team. If you thrive on diversity, collaboration, creativity, laughter, and coffee, we'd love to hear from you.

You'll Enjoy:

  • Competitive salary based on experience
  • Paid personal days and company holidays
  • Medical, Dental, and Vision benefits & a 401K Retirement Savings Plan
  • Our casual work environment
  • Our young and enthusiastic staff
  • Our office space down the street from the University of Chapel Hill and walking distance to stores and restaurants on Franklin Street
  • Our well-stocked kitchen filled with snacks and caffeinated beverages
  • Weekly team-building office events such as Lunch & Learn, Bagel Breakfast, Forum Friday, and much more!
  • Digital Evaluator
    Overview

    Location: Chapel Hill, NC

    We’re a smart, collaborative team that’s willing to go the extra mile. We’re not messing around – we have fun, but we get it done. You’ll fit in if you’re tenacious and focused when it counts, and have the sense of humor to roll with the unique challenges that come with working in a dynamic, growing business.

    This is a terrific opportunity to gain entry and experience in the digital marketing space. This is a full-time, hourly position as a Contractor working onsite in Chapel Hill, NC.

    Responsibilities:

    • Effectively replicate the consumer experience within the digital space for our clients
    • Evaluate and recommend improvements to better optimize dealership websites
    • Collect and rate search engine results
    • Research and confirm data accuracy, ensuring it’s consistent across dealership reputation and social media sites
    • Respond to any discrepancies within the collected data
    • Collect and rate search engine results
    • Perform quality audits and generate client-ready reports for dealerships throughout the country

    Skills & Qualifications:

    • Prior experience in data entry, data collection, and/or data analysis
    • Understanding of business marketing applications of social media
    • Understanding of SEO and keywords related to content writing is a plus
    • Detail oriented
    • Able to maintain focus and meet deadlines
    • Effective communicator both written and orally
    • Able to maintain accuracy and consistency while working in a fast paced environment
    • Must be a team player
    • Strong knowledge about social media, social media communities, sites and applications, especially Facebook, Twitter, YouTube, Foursquare, and Google+
    • Exceptional work ethic, self-motivation, positive attitude and willingness to learn are qualities the successful applicant must possess
    • Knowledge of cars and the automotive industry is a plus but not required
  • ETL/BI Developer
    Overview

    Location: Chapel Hill, NC

    We’re a smart, collaborative team that’s willing to go the extra mile. We’re not messing around – we have fun, but we get it done. You’ll fit in if you’re tenacious and focused when it counts, and have the sense of humor to roll with the unique challenges that come with working in a dynamic, growing business.

    This is a full time position, working onsite in Chapel Hill, NC.

    Responsibilities:

    • Design and implement ETL architecture using Microsoft SSIS and other SQL Server tools.
    • Work with business stakeholders to develop requirements, specifications, and business rules for new diagnostic products and projects.
    • Establish methods and procedures for tracking data quality, completeness, redundancy, and improvement.
    • Maintain data architecture and environment documentation
    • Understand the source data components and how they integrate with each other (which might be both relational and dimensional)
    • Design and build ETL packages to load data from disparate source systems
    • Automate solutions (SQL Server jobs), server administration, query and database optimization using BI best practices
    • Facilitate development, QA, and deployment in testing and production environments

    Skills & Qualifications:

    • Minimum 3 years of database architecture and data integration experience in a data warehousing environment.
    • Designed and implemented ETL architecture using SSIS and other SQL Server tools (Server 2008+)
    • Strong skills developing queries, scripts, and stored procedures (T-SQL preferred; PL/SQL or equivalent acceptable)
    • Experience with database performance optimization techniques
    • Understanding of data modeling and data transformation
    • Knowledge with reporting software (SSRS, Tableau, others)
    • Strong organizational and time management skills; detail oriented
  • Freelance Automotive Content Writer
    Overview

    Location: Chapel Hill, NC

    3 Birds Marketing, a two-time Inc. 5000-ranked automotive digital marketing company, is seeking a Freelance Automotive Content Writer to create engaging and original digital content from start to finish for our clients.

    This includes but is not limited to:

    • In-depth reviews of new model releases
    • Compelling social media content to build brand awareness
    • Dealership-specific content by request

    The ideal applicant will be knowledgeable about the automotive industry and excel at fulfilling content requests efficiently and on time with attention to correct spelling, grammar, and punctuation. We are looking for someone with exceptional attention to detail and the ability to write according to brand and dealership guidelines. This is a contract position with the possibility of extension for the right candidate.

    During the interview process, you may be given a writing test to assess your skills.

    This is a full time position, working onsite in Chapel Hill, NC.

    Skills & Qualifications:

    • Have a bachelor's degree in marketing, communications, English, journalism, or a related field
    • Knowledge of cars and the retail automotive industry
    • Experience writing excellent, high SEO-value digital copy, including newsletter articles and features; blog posts; press releases; social media posts; and marketing copy for email campaigns, landing pages, banners, etc.
    • Familiarity with copywriting basics and principles, especially for the web
    • Creative personality adept at vocalizing and explaining abstract ideas
    • Exceptional proofreading and fact-checking skills
    • Ability to keep track of multiple clients’ content needs simultaneously
    • Have experience in email marketing, optimization, compliance, and best practices
    • Be able to learn new software and skills quickly, including full adoption of our content distribution platform for submitting content
    • Must be comfortable working under pressure, deadline oriented, and able to deliver content on or ahead of schedule
    • Ability to research, analyze, and draw conclusions about content based on open and click rates and other indicators

    Please submit your cover letter and resume as well as three writing samples or a link to your portfolio (class assignments, term papers, published works, magazine articles, blog posts, etc. are all suitable).

  • Inside Sales Executive
    Overview

    Location: Chapel Hill, NC

    We’re a smart, collaborative team that’s willing to go the extra mile. We’re not messing around – we have fun, but we get it done. You’ll fit in if you’re tenacious and focused when it counts, and have the sense of humor to roll with the unique challenges that come with working in a dynamic, growing business.

    This is a full time position, working onsite in Chapel Hill, NC.

    Responsibilities:

    • Contact automotive dealers in the United States on a daily basis
    • Responsible for managing the entire sales cycle (cold calling/prospecting, presenting to and closing sales opportunities), working in a team selling environment
    • Meet weekly sales metrics (KPIs) as defined by your manager
    • Deliver sales presentations and demonstrations to explain the 3 Birds Marketing product set to potential customers
    • Respond to leads assigned to you in a timely manner
    • Manage sales pipeline and sales life cycle to hit quota targets as outlined by your manager
    • Proactively identify sales opportunities within assigned region and develop 3 Birds Marketing relationships, engagement and sales
    • Execute a business plan focused on driving unit and revenue growth and measurement against defined targets
    • Maintain contact within a large customer base, providing routine communication about 3 Birds Marketing programs, offers and promotions
    • Maintain good attendance and punctuality
    • Perform other tasks reasonably requested related to the position by your manager
    • Ensure accurate and complete information is captured in company database or customer relationship management (CRM) system and provide data quality checks weekly and/or whenever reasonably requested
    • Responsible for selling and managing your own quota set by 3 Birds for all 3 Birds solutions, products and services
    • Act in good faith when representing 3 Birds to prospects, clients, co-workers and any other professional personnel

    Skills & Qualifications:

    • College degree or equivalent work experience
    • Prior sales experience
    • Understanding of indirect/direct sales and customer acquisition process
    • Strong presentation and communication skills
    • Ability to articulate the 3 Birds value proposition
    • Ability to influence at all levels both with customers and internally at 3 Birds Marketing
    • Exceptional time management, prioritization, attention to detail, analytical and problem solving skills
    • Ability to self-direct and work in a team environment
    • Proficient with MS PowerPoint, Word, Excel and CRM Systems
    • Ability to learn new software systems quickly
    • Excellent written and verbal communication skills
    • Strong planning and follow-up skills
    • Team player

    Preferred Skills & Qualifications:

    • Experience selling in the automotive industry
    • Sales in IT Hardware, Software or Services
    • 2+ years of prior inside sales experience
    • Knowledge of 3 Birds Marketing products
    • Expert knowledge of industry trends, competition, customer buying patterns and marketing techniques
    • Demonstrated ability to build strategic partnerships across organizations
    • Prior VAR relationship management, high-level account management, and knowledge of the automotive market
    • Demonstrated quota achievement
    • Experience using Salesforce
  • National Account Manager - Digital Evaluation Division
    Overview

    Location: Chapel Hill, NC

    3 Birds Marketing is seeking a talented and dynamic associate with account management experience. The ideal candidate would have a keen eye for detail, and be able to effectively interface with our reputable automotive OEM partner companies. Account Managers are responsible for final delivery and support of our digital evaluation product to these partners. Support interactions take the form of analysis and exploration of data generated by the evaluation reports at all tiers (OEM, regional field teams, and dealerships). Additionally, AMs conduct training workshops and webinars on various topics related to automotive digital marketing for clients in support of the criteria evaluated through the program.

    We are building a team of data- and digitally- minded professionals to educate, inform and train on digital marketing and operations at the dealership level while identifying and executing on data trends and opportunities at both the regional and OEM level. This role requires expertise in technology, digital marketing, training and retail operations and the desire to be a part of a fast-paced, quickly growing product within a nimble company.

    You’re a likely candidate if you are...
    A Type-A personality who thrives in a fast-paced, rapidly growing and sometimes stressful environment. You are driven to set high standards for yourself and others, meet deadlines and over-deliver. Your vocabulary does not include the words “good enough.” You are an excellent communicator in person, on the telephone and in writing, and represent the company well. You connect with clients and co-workers in a genuine way in order to manage expectations, obtain information, advance objectives and deliver results. You thrive on the excitement, agility and pace of a start-up environment and are adept at prioritizing (and re-prioritizing) tasks and resolving unexpected events on a daily basis.

    This is a full time position, working onsite in Chapel Hill, NC.

    Responsibilities:

    • Day-to-day maintenance of existing accounts while managing a team of data collection specialists ensuring that deadlines are met and the data is accurate
    • Manage relationships with our clients and their regional counterparts; forge genuine and active relationships based on expertise, trust, confidence, industry knowledge and a firm understanding of the product, objectives and challenges
    • Lead webinars, training sessions and workshops as requested by the client
    • Provide daily support to the regional contacts to answer specific questions related to data collection and results
    • Perform data collection and analysis of the consumer's experience within the digital space with accuracy and efficiency
    • Active role in completion of client-ready reports
    • Other tasks as requested by the Program and Product Director, including, but not limited to:
      • Research and analysis of trends and changes in the digital space
      • Responding to discrepancies within the data collected
      • Researching industry opportunities
      • Update training materials as opportunities are identified

    Skills & Qualifications:

    • MUST have account management experience
    • MUST be meticulous, with a strong eye for detail
    • Have experience in digital marketing, optimization, compliance, best practices, testing, segmentation, key performance indicators, data analysis, training and strategy
    • Automotive retail experience preferred
    • Deadline-oriented with a passion for accuracy and excellence
    • Working knowledge of online consumer behavior
    • Working knowledge of SEO and website best practices
    • Knowledge of social media and reputation sites is essential, specifically: Facebook, Twitter, Instagram, YouTube, Google My Business, Yelp, and Bing Local
    • Ability to communicate in a professional manner both internally and externally
    • Have a proven track record of being able to stay on task, meet deadlines, ensure success and achieve client satisfaction
    • Be able to learn new software and skills quickly
    • Possess strong writing abilities and exceptional interpersonal communication skills
    • Maintain a positive attitude and, ideally, a sharp wit and clever sense of humor in high-pressure situations
    • Ability and interest to travel to client locations
  • Performance Manager
    Overview

    Location: Chapel Hill, NC

    We’re a smart, collaborative team that’s willing to go the extra mile. We’re not messing around – we have fun, but we get it done. You’ll fit in if you’re tenacious and focused when it counts, and have the sense of humor to roll with the unique challenges that come with working in a dynamic, growing business. Performance Managers at 3 Birds are responsible for nurturing, solidifying, enhancing and extending relationships with our automotive groups and automobile dealership clients.

    Responsibilities:

    • Manage integrated digital marketing programs for our clients, oversee and proactively manage clients' “virtual dealerships,” and recommend and create follow-up activity to maintain a positive presence and market share.
    • Provide regular strategic marketing consultations and make recommendations based on client’s data, market data analysis, performance metrics, behavioral data, and client position and business objectives.
    • Ensuring the smooth and successful onboarding of clients and execution of defined solutions and strategies.
    • Compile and analyze multiple data points on a regular basis. Communicate performance data to clients and reinforce the value conferred by the 3 Birds solutions and software. Recommend follow-up actions to progress and optimize performance.
    • Forge lasting client relationships through frequent contact and client communication.
    • Work collaboratively in a team environment and forge seamless relationships with our content, design, and development departments as well as other members of the account team.
    • Increase and extend the volume of business with current clients and other rooftops within client automotive groups through consultative process, analysis of client data, strategic recommendations and introduction of new products and solutions.
    • Intimately understand our technology, solutions, and internal processes to increase scalability of solutions to continuously improve efficiencies.
    • Background in digital marketing and technology -- retail automotive a big plus.
    • Have solid experience in email and digital marketing, optimization, compliance, best practices, testing, segmentation, key performance indicators, data analysis, and strategy.
    • Experience working in the following areas: organic SEO, website analytics, social media sites and community management, online reputation management, cross-channel initiatives, content marketing, and data mining.
    • Have a proven track record of being able to build and maintain client relationships, meet deadlines, ensure success, and achieve client satisfaction.
    • A curious nature, creative thinker, skilled problem solver.
    • Build positive relationships with other vendors as needed.
    • Travel to client locations regularly and conduct consultative, productive meetings with clients.
    • Performance Managers shall be accountable for meeting and exceeding established metrics related to client communication, retention and upselling.

    Skills & Qualifications:

    • College degree or equivalent work experience
    • Prior Sales/Account Management/Performance Management experience
    • Strong presentation and communication skills
    • Ability to articulate the 3 Birds value proposition
    • Ability to influence at all levels both with customers and internally at 3 Birds Marketing
    • Exceptional time management, prioritization, attention to detail, analytical and problem solving skills
    • Ability to self-direct and work in a team environment
    • Proficient with MS PowerPoint, Word, Excel and CRM Systems
    • Ability to learn new software systems quickly
    • Excellent written and verbal communication skills
    • Strong planning and follow-up skills
    • Team player

    Preferred Skills & Qualifications:

    • Experience in the automotive industry
    • Sales in IT Hardware, Software or Services
    • 4+ years of prior Sales/Account Management/Performance Management experience
    • Knowledge of 3 Birds Marketing products
    • Expert knowledge of industry trends, competition, customer buying patterns and marketing techniques
    • Demonstrated ability to build strategic partnerships across organizations
    • Prior VAR relationship management, high-level account management, and knowledge of the automotive market
    • Demonstrated quota achievement
  • Quality Assurance (QA) Auditor - Digital Evaluation Program
    Overview

    Location: Chapel Hill, NC

    We’re a smart, collaborative team that’s willing to go the extra mile. We’re not messing around – we have fun, but we get it done. You’ll fit in if you’re tenacious and focused when it counts, and have the sense of humor to roll with the unique challenges that come with working in a dynamic, growing business.

    This is a terrific opportunity to gain entry and experience in the digital marketing space. This is a full-time, hourly position as a Contractor working onsite in Chapel Hill, NC.

    The Ideal Digital Evaluation Auditor Will:

    • Work with a team of auditors and evaluators and provide quality assurance and feedback on the Dealer Digital Evaluation
    • Have an eye for detail
    • Have experience with Microsoft Office, especially Excel
    • Be comfortable with giving and receiving critical feedback in regards to employee performance.

    Responsibilities:

    • Evaluate and recommend improvements to better optimize dealership websites and web properties
    • Collect and catalog search engine results on Google, Google Mobile, Bing and Yahoo.
    • Research and confirm data accuracy, ensuring it’s consistent across dealership reputation and social media sites
    • Respond to any discrepancies within the collected data
    • Perform quality audits of team members and provide critical and constructive feedback
    • Audit the work of evaluators for accuracy according to developed standards.
    • Track found errors with clear language.
    • Work with the Quality Assurance Lead to provide timely feedback to Evaluators
    • Assist with data collection, and analysis on consumer experiences with various digital spaces for businesses across the United States.
    • Assist Team Lead and Regional Liaison and Digital Evaluation Program Director with research and analysis of updates to reputation sites and social media channels, online brand monitoring, responding to discrepancies within data collected, and researching industry opportunities.

    Skills & Qualifications:

    • Prior experience in data entry, data collection, and/or data analysis
    • Understanding of business marketing applications of social media
    • Understanding of SEO and keywords related to content writing is a plus
    • Detail oriented
    • Able to maintain focus and meet deadlines
    • Effective communicator both written and orally
    • Able to maintain accuracy and consistency while working in a fast paced environment
    • Must be a team player
    • Strong knowledge about social media, social media communities, sites and applications, especially Facebook, Twitter, YouTube, Google+, and Instagram
    • Exceptional work ethic, self-motivation, positive attitude and willingness to learn are qualities the successful applicant must possess
    • Willing to ask questions
    • Knowledge of cars and the automotive industry is a plus but not required
  • Senior Application Architect
    Overview

    Location: Chapel Hill, NC

    We’re a smart, collaborative team that’s willing to go the extra mile. We’re not messing around – we have fun, but we get it done. You’ll fit in if you’re tenacious and focused when it counts, and have the sense of humor to roll with the unique challenges that come with working in a dynamic, growing business.

    This is a full time position, working onsite in Chapel Hill, NC.

    Responsibilities:

    • Collaborates with business partners on requirements & solutions
    • Identifies and designs automation and integration opportunities for the purpose of business proficiency
    • Coordinates development and implementation efforts between cross-functional teams and multiple projects
    • Guiding and contributing extensively to the ongoing collection, development, review and adoption of architecture and development standards and best practices.
    • Mentoring and assisting developers with standards, best practices and as they migrate to new technologiesConduct code reviews with other developers
    • Design and develop new software features
    • Contribute in all phases of the application development lifecycle

    Skills & Qualifications:

    • Expert experience in email and web based marketing platform development for high volume and transactional usage.
    • Expert knowledge of HTML, Javascript, Jquery, .Net, SQL Server.
    • Strong development skills including experience with .Net, ASP.NET MVC
    • Experience with Visual Studio, Git
    • Expert programming ability in one or more of C#, Javascript, SQL.
    • Understanding of responsive frameworks such as Foundation, Bootstrap, Zurb, and INK, and server-side CSS pre-processing platforms, such as LESS and SASS
    • System level knowledge of Windows Server, SQL Server.
    • Excellent technical problem-solving skills.
    • Good understanding of SEO principles and ensuring that application will adhere to them.
    • A team member who promotes teamwork across the entire organization.
  • Senior Application Developer (Chapel Hill, NC / Remote)
    Overview

    Location: Chapel Hill, NC

    We’re a smart, collaborative team that’s willing to go the extra mile. We’re not messing around – we have fun, but we get it done. You’ll fit in if you’re tenacious and focused when it counts, and have the sense of humor to roll with the unique challenges that come with working in a dynamic, growing business.

    This is a full time position, working onsite in Chapel Hill, NC.

    Responsibilities:

    • Work independently and take responsibility for a product or feature from concept to launch.
    • Provide significant input into architectural decisions.
    • Write maintainable and elegant code that’s easy to read.
    • Conduct code reviews with other developers
    • Design and develop new software features
    • Contribute in all phases of the application development lifecycle
    • Support Operations and Service Delivery teams in delivering solutions and troubleshooting problems in production deployments

    Skills & Qualifications:

    • Expert experience in email based marketing platform development for high volume and transactional level email.
    • Strong knowledge of HTML, Javascript, Jquery, .Net, SQL Server.
    • Strong development skills including experience with .Net, ASP.NET MVC
    • Experience with Visual Studio, Git
    • Expert programming ability in one or more of C#, Javascript, SQL.
    • Understanding of responsive frameworks such as Foundation, Bootstrap, Zurb, and INK, and server-side CSS pre-processing platforms, such as LESS and SASS
    • System level knowledge of Windows Server, SQL Server.
    • Excellent technical problem-solving skills.
    • Good understanding of SEO principles and ensuring that application will adhere to them.
    • A team member who promotes teamwork across the entire organization
  • Senior Database Developer
    Overview

    Location: Chapel Hill, NC

    We’re a smart, collaborative team that’s willing to go the extra mile. We’re not messing around – we have fun, but we get it done. You’ll fit in if you’re tenacious and focused when it counts, and have the sense of humor to roll with the unique challenges that come with working in a dynamic, growing business.

    This is a full time position, working onsite in Chapel Hill, NC.

    Responsibilities:

    • Define and create conceptual, logical and physical data models
    • Review, evaluate and select technology at all levels to provide effective, efficient solutions
    • Building and enhancing the Enterprise Data Management infrastructure required to support the platform(s) or set of applications in terms of robustness, scalability, availability and efficiency.
    • Required to deal with complex data models and object relational database mapping, while producing complex reports
    • Strong experience in transactional and reporting database design and optimization
    • Experience in ETL processes
    • Full life cycle experience in architecting and implementing solutions to handle access and retention of Big Data
    • Demonstrated knowledge of MS SQL Server databases and VS development is required
    • Debug and optimize SQL queries and stored procedures
    • Ongoing data warehouse maintenance, change management, and performance tuning

    Skills & Qualifications:

    • Expert knowledge of Windows Server, SQL Server
    • Knowledge of HTML, Javascript, Jquery, .Net preferred.
    • Experience with Visual Studio, Git
    • Excellent technical problem-solving skills
    • This job requires excellent analytical skills and attention to detail.
    • Good communication and presentation skills, ability to communicate across technology organization and other business units
    • Experience working with, processing and managing large data sets (multi TB scale).
    • Work closely with other team members, application developers, and owners of the data sources
    • Strong written and verbal communication skills.
    • Strong presentation skills with the ability to present to executives and large groups.

Fly into Your Blue Sky
with 3 Birds

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