Archive for the ‘Management and Leadership’ Category

Top 10 Reasons I’m Looking Forward to Digital Dealer (#DD11)

Author: Kristen | Published: September 28th, 2011 | Comments 0 | Retweet

Kristen Judd President 3 Birds Marketing

Sure, getting ready for Digital Dealer takes long hours and hard work, but we're planning to have fun at the show

These are busy days at 3 Birds Marketing. With the 11th Digital Dealer Conference just one week away, our office is flush with excitement and productivity. We are putting the finishing touches on new product releases, which we will be revealing at the show; marketing and promoting our presence as exhibitors;  and planning the logistics of getting our team and equipment to the event. All this in addition to supporting our customers in the attentive style to which they are accustomed and while getting several new staff members up to speed.  It is no small undertaking, but we are equal to the task.

At our booth this time (and that is Booth 1209, by the way), you will see many of the usual suspects, as well as some fresh faces.  We are bringing a great mixture of Digital Dealer veterans and first timers.  As we all prepare to head out west, we will be introducing the members of the 3 Birds traveling circus through this blog. Each person will offer their take on what they are most looking forward to about this leading industry event. For those who don’t know, Digital Dealer covers the latest technology and education on all things digital for automobile dealership personnel–including dealer principals, general managers, sales managers, internet directors, BDC/CRM managers, fixed operations directors, and everyone in between. This conference is particularly important to those interested in understanding and harnessing the most sophisticated technology and leading practices to maximize opportunities at their dealership.

I’m kicking things off with the top 10 reasons I’m looking forward to the Digital Dealer Conference next week.

10.   Long hours on the show floor followed by as many parties and concerts as we can fit in will seem like a veritable vacation after our push to get ready for the event. We may be running on pure adrenalin, coffee and IV drips of Full Throttle, but it’s show time! (more…)

The Pros and Cons of Working With Your Spouse. The He Said, She Said Edition (Part 2)

Author: Kristen | Published: November 15th, 2010 | Comments 0 | Retweet

The first installment of this post focused on the unique challenges I have encountered working with my husband.

3 Pros of Working With Your Spouse

She Said

I had to wait until I was in the right frame of mind to complete this part of the piece. In all seriousness however, these are the three best parts about working with my husband:

1. Observing Professional Strengths First Hand

Before Layton and I worked together, we attended events related to our respective careers as a couple from time to time. These get-togethers gave us each a glimpse into how the other person was regarded professionally. I knew that Layton had developed a reputation within the automobile industry as a straight shooter who was extremely knowledgeable about technology and online marketing with a vision for the future and an unparalleled commitment to customer service. Layton’s refusal to sugar coat, while refreshing to some, has also had a way of ruffling feathers.  I didn’t really know what he did all day long other than that it involved a great deal of travel, countless hours on the telephone and lots of emails. Still, there is a difference between hearing praise for your husband from others and seeing him in action every day. (more…)

I Learned (Almost) Everything I Need To Know About Business From Hell’s Angels

Author: Kristen | Published: October 5th, 2010 | Comments 5 | Retweet

If someone had told me two years ago, that I would soon be living in Chapel Hill and running an integrated marketing agency with Layton, I would have laughed at the notion. At that time, I was working with my best friends (who also happen to be the finest lawyers I know) at the San Francisco law office that we started together.

After 15 years as a criminal defense attorney, I still loved my job and my colleagues. We had forged a tight team that emphasized each member’s strengths and provided clients with vigorous representation and a great deal of personal attention. We were doing challenging legal work, getting great results for our clients and we were making good law. Through hard work, dedication and high professional standards, we had managed to establish a successful practice based exclusively on positive word of mouth and referrals in an extremely competitive legal marketplace.

When Layton proposed going into business together after the split with his partners at izmocars, I wasn’t looking to change careers. But, life had thrown us a curve ball and instead of leaning into it and taking the walk, we decided to swing for the fences. (more…)

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