Archive for the ‘Social Media’ Category

Why the Automotive Industry is Embracing Vine

Author: Jennifer Hambric | Published: May 22nd, 2013 | Comments 0 | Retweet

There’s a new social media craze on the horizon!

Vine is a new app that allows users to capture glimpses of their lives with looping, six-second videos. Though Twitter launched Vine in January, recent endorsements from celebrities and superstar athletes have enabled the simple video-sharing app to quickly grow a mass following. In fact, Vine’s popularity is so impressive that Facebook banned the foreseeable Instagram competitor within 24 hours of its release.  But superstar backing and controversy aside, why is Vine already considered an asset to the auto industry? Enter the #DontDriveandVine campaign.The hashtag-driven campaign is quickly gaining momentum amongst avid social media users and car enthusiasts, alike. In case you’re wondering what all the fuss is about, in each of the videos marked #DontDriveandVine, people showcase their vehicles on daily commutes, at the car wash, on road trips, in traffic, in exotic locations and more.  Though it’s a simple concept and quite brief in length, the originality displayed in each video has made #DontDriveandVine one of the most popular hashtags on the app, to date.

Disclaimer: We at 3 Birds do not encourage “Vining” while driving, or doing anything else that can be distracting behind the wheel for that matter. In fact, this hashtag can be a good lesson as to why you truly “don’t drive and Vine.” See Exhibit A.

With each six-second upload showcasing vehicle appreciation, there’s an opportunity to capitalize on social media sales leads and take advantage of free advertising. For that reason, it’s no wonder automotive brands such as Toyota are jumping at the chance to join the Vine trend and spark easy, yet effective consumer engagement.

Do you believe Vine is a valuable advertising tool for automotive brands? 

Social Media vs. Word of Mouth: Which is better for the auto industry?

Author: Jennifer Hambric | Published: May 9th, 2013 | Comments 0 | Retweet

Let’s start with a scenario. You are in the market for a car, as a result, you spend subsequent hours on social networking sites and dealer websites, researching the best deals in your area, the benefits of one car brand over another and the best options in your price range, among many other decisive factors. Afterward, you ask family and friends about their car buying experiences to gather insight that will eventually sway your vehicle purchase. But which is the bigger influence on your decision making: internet surfing or word of mouth from trusted sources?

According a recent survey conducted by by Starcom MediaVest Group, people in the United States talk about their auto purchases 30,000 times a day on social media. The survey — which assessed more than 10 million automotive conversations over a 12-month period on popular sites such as Facebook, YouTube and Twitter —  found that social media indeed has an influence over car buying purchases and consequently has a strong effect on consumer behavior.

Nevertheless, these findings do not rule out word of mouth as an effective marketing tool in 2013. Why? Because social media is word of mouth!  Social media gives internet users a platform to intermingle with others, vent about their frustrations, divulge personal information, and update friends (as well as followers) about their daily activities.

Social media is essentially a virtual mecca for interaction conducive to the growth of any business. For that reason, a social media presence is a vital component in engaging consumers and cultivating positive word of mouth.

As a consumer, has social media influenced any of your purchasing decisions? As a dealership, are you invested in the conversations about your brand, products or services that take place in the social arena?

Hashing Out #Facebook

Author: Evan Chaisson | Published: March 26th, 2013 | Comments 0 | Retweet

All indications point to Facebook jumping on the hashtag bandwagon. Twitter has established hashtags deeply within modern pop culture, but since then they have become a staple of other social network upstarts like Pinterest, Instagram and even Google+. While you’ve likely seen hashtags popping up in your Facebook feed, perhaps because your friends are porting in status updates from Twitter or because they have become so second nature in our online lives, Facebook has long been resisting (or at least ignoring) the incorporation of clickable or searchable hashtags as a means of content grouping.

This is all changing according to a recent Wall Street Journal article. Facebook’s recent Graph Search release is an early indicator that they intend to make the social graph more accessible within the walls of their platform by providing new ways of managing, grouping and searching content. Hashtags are a natural extension of this. Coming on the heels of Facebook’s latest announcement regarding a new, simpler Timeline, the ability to include hashtags will give users one click access to see posts and comments related to a specific topic. What’s more, it makes common integrations between social services more streamlined, keeping users connected across platforms rather than making them choose between one over the other because of format and functionality preferences. For instance, if you wanted to update your Facebook status from Twitter before this update, and you also wanted hashtags in your Twitter post, you might avoid posting to Facebook because you didn’t want to look ignorant in front of your Facebook friends for including hashtags in your status that served no purpose on that platform (enter apps like Selective Tweets).

Overall, this should be a good change from a marketing perspective. Marketers will be able to utilize branding hashtags throughout social now (with no limitations to the network that they will apply to). You’ll also be able to immediately see the reach, impact and level of discussion happening around brands, topics or events that have a direct impact on your business. Additionally, if this “uniform” way of posting and interacting on social networks keeps customers engaged on a variety of platforms, it gives you multiple places to get your businesses branding and message in front of potential customers.

So how do you feel about hashtags coming to Facebook? Do you already drop hashtags into status updates? Are your friends dreading this change because they already accuse you of hashtag abuse on Twitter, Instagram and the like? #PleaseComment below…

Facebook Announces New Search Engine – Graph Search

Author: Arnold Tijerina | Published: January 16th, 2013 | Comments 0 | Retweet

Facebook announced their new search engine functionality yesterday – Graph Search.. Facebook has been collecting social data for years on almost a billion people and believes that it now has enough data to provide users with a new way to access information from the site.

According to a New York Times blog post, “For now, the Facebook tool will mine its users’ pictures, likes and check-ins, but not their status updates. Graph search, Mr. Zuckerberg explained, is aimed at answering questions based on the data contained in your social network, not serving you a list of links to other Web sites.(more…)

3 Birds and eBay Motors SCVNGR Instructions

Author: Arnold Tijerina | Published: October 19th, 2012 | Comments 0 | Retweet

Join 3 Birds & ebay Motors for an awesome adventure in Las Vegas this week!

 

Approximately One-Third of All Online Reviews are Fake—so What’s an Honest Business to Do?

Author: Tema Larter | Published: August 29th, 2012 | Comments 0 | Retweet

Director of Content Tema LarterOr, the Importance of Playing by the Rules Even When it Feels Like No One Else Is

As anyone with an online business can tell you, consumer reviews are the bread and butter of online reputation—whether you’re selling clothing, household appliances, or the products and services available at your brick-and-mortar store. Increasingly, these user-generated reviews are also a crucial piece of any effective digital marketing strategy. That’s because a growing number of online shoppers rely on consumer reviews to make their online shopping decisions. In fact, according to marketing research company Lab42, 73% of people do at least half their shopping online, with positive customer reviews cited as the number-one factor influencing purchase decisions (negative reviews came in at number three).

The reason customer reviews are so important is obvious: consumers view the “unbiased” written assessments of other customers as fundamentally more trustworthy than the marketing materials produced by companies about their own products and services. And that’s probably true—assuming the reviews you find online are written by real customers, that is. (more…)

In the Brave New World of Digital Marketing, Automotive Has a Long Road Ahead – Part Two: Product Integration

Author: Andy Warner | Published: August 23rd, 2012 | Comments 0 | Retweet

Awhile back, I wrote the first of three posts about how the automotive industry can improve its approach to digital marketing. This is part two.

What’s the first thing you think of when you think of digital marketing? SEO? Reputation management? Email marketing?

What about product integration? Didn’t think so.

It’s not the sexiest part of digital marketing, but product integration is a foundational element of any dealership’s digital strategy—one that absolutely shouldn’t be overlooked. Here’s the deal: software products, from dealer management and customer relationship management systems to websites and email delivery systems, take your online marketing efforts to the next level by improving the precision of digital marketing conversion. (more…)

In the News: Bing Deepens Facebook Integration

Author: Arnold Tijerina | Published: August 2nd, 2012 | Comments 0 | Retweet

3 Birds Blog: In the NewsAllows Users to Tag Friends within Search and Share Instantly to Facebook

Bing announced earlier this week that they’ve further enhanced their integration with Facebook, enabling users to tag Facebook friends directly within search results and share queries instantly on Facebook. Using this functionality, users will now be able to more readily involve friends in decision-making by soliciting their advice while searching online. (more…)

Wish I’d Said That: Gary V. on the ROI of Social Media

Author: Kristen Judd | Published: July 30th, 2012 | Comments 0 | Retweet

Kristen Judd President 3 Birds MarketingI’m a fan of quotes.  Not any old quote, of course.  There are plenty of people on Twitter who clog my feed with one cheesy quote after another until I finally cut bait and un-follow them.  Every so often though, I read an article or a statement that really resonates with me because it crystallizes thoughts that have been bubbling up in my mind.  I’ll be sharing these sorts of quotes with you in the blog when I discover them.

This weekend, I read a quote from Wine Library founder and a master of social media authenticity, Gary Vaynerchuk. It spoke to me because—although he’s talking about marketing as it applies broadly across verticals—he may as well be speaking directly to the automotive industry:

Every debate about the ROI of social media is the same conversation we had years ago about the ROI of e-commerce.  People don’t want to bet on the culture shift because it’s not happening in the next 20 minutes. (more…)

Facebook Finally Went Public: Now it Just Needs to Find a Way to Make Money

Author: Megan Gardner | Published: July 5th, 2012 | Comments 0 | Retweet

Megan GardnerWhen Facebook went public in May, it caused a huge stir. Despite a lackluster debut, most people believe the social media standard-bearer has the potential to be enormously profitable for a long time—if only it can figure out the key to unlocking access to its 900 million users, and more importantly, their wallets.

For the time being, paid Facebook ads are the future, but it’s an unclear future at best. With mobile devices outpacing sales of laptops and PCs at about 50-to-1, the fact that Facebook has not figured out how to place ads on those mobile devices is a huge problem. With this and other problems, major companies are starting to take note and act accordingly. Right before the IPO, GM pulled Facebook ads from its advertising playbook, calling them ineffective. When the nation’s largest auto maker and fourth largest advertiser pulls $10 million worth of advertising from the world’s most popular social media site, you know there’s a problem. (more…)

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