INCREASE SERVICE REVENUE AND RETENTION BY BEING THE TRUSTED PARTNER IN THE ONGOING CARE OF YOUR CUSTOMERS’ VEHICLES
Fill Service Bays | Increase Customer Pay Repair Orders | Keep Customers Coming Back
PUT YOUR MONEY WHERE THE METRICS ARE
The 3 Birds Service Accelerator is a dynamic, data-driven service content and marketing ecosystem that goes above and beyond run-of-the-mill transactional service messaging programs. Timely messages to customers about upcoming service intervals and appointment reminders have value but they don’t go far enough anymore. Franchised dealers still get way less than their fair share of the massive parts and service spend each year and keeping customers coming back to the dealership for service remains a challenge. Today’s consumers are increasingly using digital channels to search for service-related information online and still incorrectly believe that servicing at the dealership is more expensive and less convenient than other alternatives. Most automobile dealers are simply not doing enough to provide customers with the type of service information they are seeking and to dispel negative perceptions about dealership service departments. This is where the 3 Birds Service Accelerator comes in.
The Service Accelerator consists of responsive email communications delivered throughout each customer’s vehicle lifecycle including a monthly Temperature Gauge communication, a fully responsive web presence with quality service-related content, and conversion tools. The Service Accelerator is powered by our data mining and modeling tools to identify the right people to message and the areas of untapped opportunity found within every dealership’s database.
Want to Know More?
Our feature-rich solutions create a marketing ecosystem, reduce friction, and provide a brand-new, actionable view of your marketing and operational data.
These are just some of our select features. Click the button below to view our full feature set.
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